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Help and FAQ

You've got questions? We've got the answers!

General questions

How is COVID-19 affecting your bootcamps? Are you still open?

While our on-site bootcamps have been moved to a remote learning setup, our bootcamps remain totally operational and fully online. One-on-one mentor support will continue as normal, and our staff will keep working to ensure that you can continue learning web development, software engineering, and data science during this difficult lockdown period.

I don’t have any background in coding, IT, or computer science. Can I still take your courses?

Sure you can. Many of our students successfully switch careers to programming after taking our courses, even if they were absolutely new to programming when starting out.

If your aim is to change careers, our 6-month, part-time bootcamps are designed to help you achieve that.

We offer the following specialized bootcamps, which help you transition from beginner to job ready:

  1. The Full Stack Web Developer bootcamp enables you to build dynamic, database-driven sites.
  2. The Software Engineer bootcamp goes beyond coding and teaches you how to construct software in various programming languages to solve specific business problems.
  3. The Data Science bootcamp empowers you to master the tools, techniques and knowledge required to work with data and become a qualified data scientist.

To enrol with us, you don’t need to have a degree or prior technical background - with the personalized mentor support we provide, all you need is discipline, persistence, and a willingness to work hard and learn to code :)

I don’t have regular access to the Internet. Would that be a problem as all your courses are online?

Our students don't need access to the Internet everyday. Our course delivery is designed so that you can download the course material and work on your tasks off-line. Once you are connected to the internet, all the work in your folder automatically gets synchronised with your mentor who will be notified immediately and will provide feedback right away.

What’s the difference between the part-time and full-time bootcamps?

Our part-time program is designed for working professionals who are actively pursuing a career change or progression. The part-time schedule allows you to continue working full-time in your current job whilst studying 10-20 hours per week at HyperionDev.

Our full-time program is just that—full time—which means you can put in over 40 hours a week mastering your craft and making your career change a reality faster. Full-time students get all their work reviewed faster and unlimited task progression. For more information, click here.

What is a bootcamp? What kind of bootcamps do you offer?

HyperionDev bootcamps are structured, part-time 6-month programs with progressive levels of difficulty, from beginner to advanced. Our bootcamps are designed to follow the learning path towards becoming a professional developer.

The Full Stack Web Developer bootcamp introduces the learner to web development essentials before teaching the technical specifics of building feature-rich web applications. To complete the learning path, you will focus on using frameworks to develop fully functional web applications.

The Software Engineer bootcamp takes you beyond coding to teach you how to think like a software engineer. You will construct software in various programming languages to solve specific business problems.

The Data Science bootcamp empowers you to master the tools, techniques and knowledge required to work with data and become a qualified data scientist.

If you are undecided about which bootcamp best fits your learning requirements and career goals, just drop us a line and one of our mentors will schedule a call with you.

Who should enrol on a bootcamp?

Bootcamps are structured 6-month programs with progressive levels of difficulty, from beginner to advanced. Our Web, Mobile and Software Development bootcamps aim to impart a comprehensive understanding in the domain you choose, as well as coding skills. They are ideal for those wanting to switch careers or become professional developers, because they cover the full learning path required for these careers.

Visit our Courses page to browse through all our offerings and find a course appropriate for your skill level and learning goals.

Are your courses recognised?

Our courses have been recognised, awarded and endorsed by leading companies in the tech industry.

We have developed our content and curriculum in partnership with top-level, industry-relevant international organisations. We created our Android Mobile Development content in partnership with Google, and were selected by Google as its first Authorised Training Partner in Europe, Middle East & Africa. Also, we have delivered our advanced Java training in partnership with South Africa’s Department of Education. Our Python courses have received multiple awards and recognition from the Python Software Foundation. Also, Facebook and Internet.org awarded HyperionDev the Innovation Challenge Award Winner in 2016. They have been involved in funding the organisation.

We were incubated within the University of Cambridge, and have received support from the University of Edinburgh Development Trust.

Most importantly, our brand and courses are recognised by employers: 93% of our graduates get placed in the tech industry within 150 days of completing a course with us.

Will I receive a certificate after I complete the bootcamp?

Yes, you will be issued a certificate of completion, once you complete your bootcamp. The certificate also lists all our content partners and supporting organisations, including the Python Software Foundation, Google, Facebook, and Oracle.

How likely am I to get employed as a programmer after taking a bootcamp?

93% of our graduates get placed in the tech industry within 150 days of completing a course with us. We aim to secure placement in your new career within 6 months of graduating from one of our bootcamps.

To accomplish this, we provide placement support and guidance during and after the course you take with us. This includes helping you with interview preparation, reviewing your CV and portfolio, directly referring you to our hiring partners, helping you network within the tech community, and facilitating internships at select partner organisations.

The demand for software developers has never been higher and our graduates have gone on to work as software developers. Read some of their success stories here.

How much time do I need to commit to complete one of your bootcamps

We recommend devoting an average of 8 hours per week to complete a bootcamp within 3 to 6 months. However, our courses are set up in an extremely flexible way. If you find yourself running out of time, you can extend your course time by purchasing additional months of mentor support and access to the training material. This means you can take as long as you need to complete the course and gain the certificate, as well as the confidence to become a developer.

Can I get a free trial on one of your courses?

Yes, you can get access to a free trial on all our bootcamps. Simply register for an account and explore all the material and tasks offered in the free trial. This allows you to start coding and evaluate whether a specific bootcamp will match your needs. Although you won’t receive the full mentor support experience on the trial, you can sample the course material and you will be given opportunities to undertake some coding tasks.

On-site coding bootcamps

Which bootcamps are offered through the HyperionDev campus?

HyperionDev offers Full Stack Web Developer and Software Engineer Bootcamps onsite.

How many campuses does HyperionDev have?

Our onsite bootcamps are hosted in Johannesburg and Cape Town, South Africa. More campuses may be launched soon as demand arises.

When is the next intake?

We will be running 3 month full time cohorts. Our first one begins in March and the next one will start in June. Our PT, evening classes however allow you to join on the 5th of any month.

Does HyperionDev guarantee me a job?

HyperionDev offers post-bootcamp career support, including career advice, job interview preparation and technical CV preparation. We do not guarantee you a job, however 72% of our graduates found a job within 3 months of graduating from a HyperionDev bootcamp. You can see the full results in our Graduate Outcomes Report here.

Should I choose a part-time or full-time bootcamp?

It depends on your availability, flexibility and keenness on how soon you want to be a developer. Our part-time schedule provides you with mid-week evening classes, while our full-time schedule has classes 5 days a week. Both the part-time and full-time bootcamps provide you with the same access to high-quality code review and allow you to become a software developer within 3-6 months.

How many hours would I need to dedicate to the bootcamp?

Our bootcamps require you to spend in total 300 - 360 hours. This includes lesson time, task completion and self research. This can be completed over 3 - 6 months for PT students.

What is the classroom structure like?

Our classrooms are mixed. This means students on either bootcamp will be in the same classroom, however, the daily guided lessons will be separate. Please refer to the syllabus documents of the respective course for more details regarding the sample daily program.

Do you provide students with Laptops/computers?

No. You will need a personal laptop to use throughout the bootcamp to complete coding exercises and projects. We recommend at least a 2gig RAM and at least 80gb HDD.

Is attendance on campus compulsory?

For both Full-time and Part-time, attendance to all guided lessons is highly recommended. We encourage students to spend as much time on campus as possible to ensure that everyone is keeping up to speed and in sync with the bootcamp milestones plus timelines.

What is the campus schedule like?

Full-time students are expected to be on campus on Monday - Friday from 10am - 4pm. In the course of their day, students will receive a daily lecture from the campus lecturer, as well as supervision and support throughout the day provided by the campus teaching assistant. Part-time students are expected on campus on Tuesday and Thursday evenings between 6pm - 9pm for collaborative/peer coding with onsite support from a Teaching Assistant, and on Wednesdays between 7pm - 8pm for a guided session with the campus lecturer.

Mentor support

What kind of mentor support do you offer?

HyperionDev’s mentor support pairs you 1:1 with an experienced mentor who assists your learning every step of the way and who reviews your work within 48 hours. If you are an on-site student, you will receive in-person support through guided lectures on campus by the on-site Lecturer and through 1:1 consultations whenever needed by the campus Teaching Assistant.

Our mentors are Software Development specialists who are trained to be full-time mentors to beginner or intermediate learners. They don’t just explain why code is correct or incorrect; they provide personalised feedback on aspects such as improving code readability, following coding conventions, writing more efficient code, or translating structured solutions into code.

You’ll receive in-depth, personal feedback on the code you write, within 48 hours; what’s more, you’ll also get access to daily live chat and weekly video calls with your mentor to discuss any issues you’ve been facing. Our bootcamps consist of several coding tasks. With each task, you iterate on the solution with your mentor until both of you are satisfied - this is what ensures that our learners complete the course with the confidence required to take on fully-fledged roles in tech and programming.

Towards the end of your course, you will be introduced to HyperionDev Connect. This is our Placements division, which will guide you through the rest of the post-bootcamp career support process. This includes helping you with interview preparation, reviewing your CV and portfolio, directly referring you to our hiring partners, helping you network within the tech community, and facilitating internships at select partner organisations.

Learning to code without mentor support can be tough. We at HyperionDev have partnered with educational researchers from the University of Cambridge to find the most effective way to help our students learn how to write industry-quality code faster.

How experienced are your mentors?

Our mentors are specialists in their domain who have been trained to be full-time mentors. These professional experts help students learn, support them through course components they find challenging, and guide students until the day they graduate from their courses.

The majority of our mentors hold university degrees in Computer Science, and have years of collective academic and professional experience at institutions such as Google, the University of Cambridge, the University of Oxford, and the University of Cape Town. Many of our mentors also have prior mentoring experience.

Our mentors are hand-picked from among hundreds of applicants through a rigorous selection process that tests not only their technical skills but also their teaching and communication abilities. Once selected, mentors undergo continuous professional development to ensure they remain at the cutting-edge of technical knowledge while constantly evolving as educators.

If I’m not enjoying my course/bootcamp, can I switch to another one while I still have some months of mentor support left?

While enrolled on a bootcamp at HyperionDev and provided time remains on your bootcamp, you can switch to another course or bootcamp. This will require guidance from your mentor to ensure the decision ties in with your expectations and career goals.

Can I postpone my start date?

Yes, you can pay now and choose to start at a later stage, however, we only allow up to 3 months at most to avoid any unforeseen complexities and to ensure consistent completion rates per cohort.

What are mentor sessions?

Mentor sessions are specifically for online students. In addition to ongoing daily mentor support, you get access to weekly 1:1 mentor sessions, in the form of video calls over Google Hangouts or phone calls with a mentor. These sessions are for discussing any issues you’ve been facing and are structured around your personal needs and career goals. Your mentor will be with you every step of your coding journey, to ensure that your experience is fast-tracked towards your coding aspirations.

How do I get a mentor?

Students enrolled in a full bootcamp will be matched with the best-suited mentor based on the student’s current experience, career goals and desired personal outcomes. HyperionDev mentors are full-time coding educators, uniquely trained and employed to put your education and success at the centre of their careers and are available to you on a full time basis. Our mentor-student matching algorithms and criteria are carefully defined around your needs, a mentor’s domain expertise and ability to transfer and deliver the desired skill set. On-site students get in-person support on a daily basis directly from the campus lecturer and teaching assistant.

How do mentor sessions work?

Mentor sessions happen weekly as you need them. To book a session, simply log into your portal and within your dashboard, there is a mentor-booking button which you can click to select the appropriate slot based on your schedule and mentor availability. During your session, you and your mentor will discuss in depth any specific topics, concepts and challenges you may be facing regarding the bootcamp.

How should I prepare for a mentor session?

It is advisable that you go through the relevant notes or exercises of a particular task you and your mentor will be going through as this will allow an effective and productive discussion around any difficulties thereof. As a golden rule, please also ensure you have jotted down any specific questions/aspects you would like clarity on from your mentor :)

What if I miss a mentor session?

In cases where you are unable to make an already booked session, please ensure you inform your mentor in advance if possible and cancel the booking. If not, please drop your mentor a message as soon as you get a chance and the two of you can work on when next would be a good time for the make up session.

Can I reschedule a mentor session?

Yes! Simply inform your mentor at least 24hrs before the scheduled time and agree on the next available slot that suits both of you.

Can I have more time with my mentor?

For sure, if your scheduled session time runs out and you still have more questions, simply check with your mentor if you can extend the session, based on the mentor’s availability you may then continue or simply set up another session for the next earliest convenience.

When should I arrive to my mentor session?

In order to get the best out of your session, it is recommended that you pitch up at least 5 min before your session start to ensure that you are well set up and have a stable connection so that your session can start right on time.

What should I do if my mentor is late or missed a session?

It is very unlikely that your mentor will be late or miss a session. Should that happen, please do not hesitate to get in touch with our customer support team at support@hyperiondev.com and they will assist urgently.

Who do I talk to about my mentor?

At any point in time, feel free to fill in the course feedback form as we’re always happy to hear from our students regarding their experience on the course & mentorship. This also helps us improve our service and enhance your experience to ensure that we meet your needs, so your feedback is highly valuable. Otherwise, our Customer Success team is always readily available to assist with any issues you come across during your bootcamp and you can get in touch with them at support@hyperiondev.com.


How does payment work?

We offer several payment plans on our pricing page. You can pay for your course instantly online (we accept all credit and debit cards), or pay into our bank account via Electronic Funds Transfer.

Are there any discounts or course specials?

Discounts are offered during promotion sales, which we mention on our social media and emails. Make sure you're following them. We also run several scholarships, which can be found on our scholarships page

Can my employer pay for a course?

Sure. Simply email admissions@hyperiondev.com with any additional forms you need filled out to have the course fees billed directly to your employer by our sales consultants.

How do I pay online instantly?

Our online payment system is powered by Stripe and PayFast. To pay, select the appropriate option on the payment page and enter your card details on our SSL-secured payment portal. Payment will be processed immediately and we do not store or log any credit card information.

We accept all major debit and credit cards.

When will my first monthly payment be charged? Is this automatic?

Your first monthly payment will be charged on the day you set up the payment plan. Recurring monthly payments will automatically be charged the day before your support expires - i.e on the 4th day of each following month to your payment plan on record.

How does the two-installment payment work?

Your first payment, covering 3 months of support, will be charged on the day you set up the payment plan. The second installment will automatically be charged the day before your 3-month support expires.

Can I cancel my subscription at any point and get a refund?

We will offer you a full refund if you need to withdraw within the first 7 days after payment of your course fees. Please see our Refund Policy to learn more about cancellations and withdrawals.