Tech Support - Internship

Travelstart

Cape Town, Western Cape, South Africa

Graduate

Not specified years experience

Job description:

As our 1st line Tech Support Intern you will be required to deliver world class service to your clients, Travelstart staff. You will work hand-in-hand with the tech support team ensuring efficient delivering of IT Support. You will be a driven individual wanting to get your foot in the door of the leading OTA in Africa. Duties:

Monitor and provide first line support to all staff;

  • Ability to work on support systems;
  • Remote access and analyse problems;
  •  Be helpdesk support to local and international staff to solve basic technical issues;
  • You will be involved with training, installation and setup of the software;
  • Do software testing; and Offer operational hours support.

Requirements:

Requirements:

  • IT diploma/degree or in final year of completion.

We are looking for a Tech Support Intern who will fit into the Travelstart family. The successful candidate will demonstrate the following characteristics:

  • Change agent
  • Strategic thinker;
  • Proactive;
  • Optimisation champion;
  • Passionate; - Driven;
  • Love for the travel industry;
  • Willing to take the right risk;
  • Warrior spirit;
  • Ideas generator; and
  • Meet requirements but continually exceed expectations.

About company:

<Travelstart is a technology company making all the right noises in the travel sector. We are proud to be Africa’s largest online travel agency. Travelstart has several subsidiary businesses all complementing one another, culminating in a seamless, smooth and exceptional experience all at the click of a button. Want to know what it's like working at Travelstart? follow this link: https://youtu.be/Mve-uUaZMJg

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